MARKET ENTRY & PRODUCT COMMERCIALIZATION: REACH CONSUMERS ON YOUR TERMS

D-Terra Solutions expertise helps you sell your products through traditional Asia brick-and-mortar stores as well as popular eCommerce platforms including Tmall.com, Taobao and JD.com.

MARKETS
  • China
  • Hong Kong
  • Taiwan
  • Japan
  • Canada
  • New Zealand 
SECTORS
  • Consumer
  • Medical
  • Automotive
SERVICES
MARKET INSIGHT
Market insight that enables our customers to enter Asian markets with confidence

  • Market entry consulting and research
  • Asian consumer insight
  • Asian e-commerce and retail store strategy
  • Opportunity scoping
  • Key opinion leader (KOL) development, outreach and management

REGULATORY COMPLIANCE
Comprehensive compliance services to navigate Asia’s complex regulatory and tax environment

  • Home-country export compliance
  • Import compliance
  • Product-specific registrations and approvals
  • Free trade zone (FTZ) operations
  • Input VAT and tariff payment

DIGITAL MARKETING
Marketing strategies across Asia’s digital landscape

  • Platform strategies
  • Brand marketing and community management on social media
  • Reporting and analytics to provide actionable consumer insight

CHANNEL DEVELOPMENT
Build your sales and presence across Asia’s many eCommerce and retail channels

  • Sales readiness framework
  • Install partner infrastructure
  • Establish sales to eCommerce platforms and retail
  • Develop partner contracts

INBOUND & REVERSE LOGISTICS
Logistics support to rapidly move products to e-commerce and brick and motor store shelves

  • Customs declarations
  • Documentation management
  • Shipment offloading, breakdown, inspection, and damage reporting
  • Warehousing (bonded & free trade zone)
  • Inventory management
  • Transportation of product to China and inter-China logistics

E-STORE OPERATIONS
E-Store set-up and management across a broad range of eCommerce platforms (B2B & B2C)

  • eCommerce platform registration
  • Store design and development
  • Assortment planning
  • Content localization

CUSTOMER SUPPORT
24×7 Customer Support

  • Customer service training
  • Pre-sales inquires
  • Post-sales customer support
  • Product-and brand-specific consumer education
  • Store ratings management
  • Consumer data reporting and analytics

ORDER FULFILLMENT
Order fulfillment operations tailored for client requirements

  • B2B and B2C eCommerce order fulfillment (pick/pack/ship)
  • Direct mail model
  • Inventory management and reporting
  • Carrier management
  • Bonded and non-bonded warehousing
  • Returns management

FINANCIAL SETTLEMENT
Transaction management, foreign exchange and remittance in home currency

  • In Store POS
  • Merchant Banking
  • In-country payment of tax and 3rd-party service fees
  • Foreign exchange
  • Remittance of net revenues
  • Monthly settlement and reporting